Why use CWD?
Change
Change is simply a part of life in today's business world. How do you know if changing a process will improve it? CWD allows you to measure the change before you implement it and to compare a number of proposed changes.
Measure the old and new processes using CWD and you can prove that the change will make the process quicker, cheaper etc. - or you can go back to the drawing board and look again, without the disruption caused by the 'trial and error' approach.
Value
How do you know if you are getting value for money from your workforce? Measure your processes using CWD and you can prove that your staff are working efficiently - or you can identify the gap, which will help you improve efficiency.
Identifying the performance gap is the first step in improving your processes.
In the very simple example shown in the flowchart you have suggested that a significant amount of time is wasted in filing documents in a separate room. Your CWD analysis would show that 75% of the time required to file the documents is being spent walking to and from the filing area. This would quickly justify moving the filing area.
View the CWD calculations for this process here
CWD could also be used to generate a time for undertaking the process using a document imaging or similar system and demonstrate the savings that this could achieve. All without implementing a new process or installing new equipment. This time could be used to set the standard for the new process and monitor training and operator performance
CWD can be used to determine Full-Time Equivalent (FTE) staffing requirements for current or proposed processes based on agreed standards.
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Quantify/measure your processes |
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Set appropriate Standards |
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Analyse the benefits of changes |
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Create meaningful measurements in order that performance and productivity can be assessed against agreed standards |
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Calculate the benefits of proposed changes prior to their implementation |
